Have any questions or concerns ? I'd love to help! Send me an email at
and I will get back to you ASAP (weekdays 9 a.m. to 5 p.m. CST)
How do I track my order?
Once an item is shipped, you will receive a message containing the USPS tracking number with the estimated delivery date provided by USPS.
At Mainely Applique, I guarantee to ship your items within 10 business days after your order is paid. Unfortunately, I cannot be responsible for packages that are misdirected, damaged, or lost by the USPS.
What are your delivery options?
All items are shipped USPS Priority Mail unless otherwise requested.
Will I pay sales tax?
Because we are located in Texas, if you live in Texas, you will be charged 8.25% sales tax.
When/how do I pay?
Payment in full is required before any item ships. Payment can be made using all major credit/debit cards or Paypal.
Personalized items (names, initials, etc.) must be paid in full before I begin the stitching process.
Completion of each item may take up to ten business days after payment is received. Please keep this in mind when ordering.
What is your returns policy?
Because each item I create is custom made, all sales are final. If something is made incorrectly due to an error on my part, I will work with you to make it right.